Removing dropped files
1. Using Enterprise Console2. Sophos Anti-Virus for Windows, version 7
3. Macintosh OS X computers
4. NetWare
5. Linux
6. UNIX
7. OpenVMS
Dropped files are files that have been dropped by a virus, Trojan or worm and are detected by Sophos Anti-Virus. They include damaged versions of the original program. They can simply be identified and deleted.
1. Enterprise Console
You can remove dropped files over a network using Enterprise Console.
2. Sophos Anti-Virus for Windows, version 7
To remove a dropped file:
- Close down all programs.
- Go to Start|Programs|Sophos|Sophos Anti-Virus and run the 'Sophos Anti-Virus' program.
- In the 'Available scans' list, select the scan for which you want to enable removal, or use 'Setup a new scan' to scan your local disks. (Do not select a scheduled scan, as you will not be able to run this manually.)
- Click Edit|Configure this Scan.
- Select the Cleanup tab and select 'Automatically clean up items that contain virus/spyware'. Click Apply|OK.
- Click 'Save and Start' to save the scan, and run it immediately.
- At the end of the scan, click the link in 'Items passed to Quarantine' to open Quarantine manager.
- Select any items needing removal.
- From the 'Perform action' dropdown, select 'Delete'.
- Select 'Yes' or 'Yes to all' to delete files.
- Run another scan to ensure that the file has been removed.
- Click Edit|Configure this Scan.
- Select the Cleanup tab and deselect 'Automatically clean up items that contain virus/spyware'. Click Apply|OK.
3. Macintosh OS X computers
To remove a dropped file:
- Check the threat analysis to ensure it is a dropped file.
- Run the 'Sophos Anti-Virus' program.
- Go to 'Sophos Anti-Virus preferences'.
- Choose 'Disinfection' from the 'Immediate Mode' menu.
- Select 'Infected Files' and 'Delete'.
- Close 'Sophos Anti-Virus preferences'.
- Click the green 'Play' arrow button.
- Click 'OK' when asked if files should be deleted.
- Choose 'Disinfection' from the 'Immediate Mode' menu.
- Deselect 'Infected Files' and 'Delete'. Click 'OK'
Alternatively, find the file and delete it.
4. NetWare
To remove a dropped file:
- Check the threat analysis to ensure it is a dropped file.
- Run a scan to locate the dropped file.
- Delete the file manually from your server.
5. Linux
- Check the threat analysis for details on the file and its removal.
- Use savscan with the -remove option
savscan -remove
- Run a scan to check that the dropped files were deleted.
6. UNIX
To remove a dropped file:
- Check the threat analysis to ensure it is a dropped file.
- Use SWEEP with the -remove option
sweep -remove
Alternatively, find the file and delete it.
7. OpenVMS
To remove a dropped file:
- Check the threat analysis to ensure it is a dropped file.
- Delete the dropped files by running VSWEEP from DCL using the command line qualifier '/REMOVEF'.
Note: '/REMOVEF' does not prompt for confirmation before deletion and should be used with caution.
Alternatively, find the file and delete it.
For details on the use of these command line qualifiers and sample batch files using them, see the Sophos Anti-Virus for OpenVMS manual.
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