Case study: DaimlerChrysler UK

DaimlerChrysler's UK distributor of Mercedes-Benz, and other group brands, was unhappy with the amount of spam getting past its email security solution and the high levels of maintenance required. Installing the Sophos Email Appliance (part of Email Security and Control) blocked 100,000 extra unwanted and malicious emails in the first three weeks. The reduction in administration is expected to contribute to a 25% saving in IT messaging infrastructure costs over three years.

"Results with the Sophos ES4000 have been excellent - our users say they no longer have a problem with spam."
Robert Cox, Messaging Service Team Leader, DaimlerChrysler UK

• Download PDF case study

Fact file

Business challenge

• The number of local websites in DaimlerChrysler's dealer network, and the visibility of their email addresses, increased the company's vulnerability to phishing and other attacks by spammers.
• The IT team needed to reduce both the amount of user complaints about spam and the high level of maintenance required by the company's existing email security solution.

Technology solution

• The company wanted a single-vendor solution from a trusted name with proven anti-virus and anti-spam expertise.
• Sophos ES4000 Email Appliance was chosen for its plug-and-play capability, ease of management and effectiveness.
• The ES4000 requires minimal maintenance and includes many of the benefits normally associated with a managed service.

Business results

• In just three weeks, the ES4000 blocked 100,000 more spam and malware emails than the previous solution, and quarantined an additional 800,000 spam messages.
• Reduced administration, together with lower licensing and support costs, will save DaimlerChrysler 25% in IT operating expenditure within three years.