Security news
Security news4 July 2005
Sophos retains position as number one security vendor for customer satisfaction
For the second consecutive year, VNU's ImageTrak survey has rated Sophos as the top brand for customer satisfaction in the security market.
Sophos has a higher rate of customer satisfaction than any other security vendor.
The ImageTrak Business IT Survey was sent to 65,000 readers of IT Week, Computing & Financial Director. Each security vendor was scored against five satisfaction criteria - quality of support, ease of integration, manageability, reliability and return on investment. Sophos was rated very highly throughout and was classed as either the No. 1 or No. 2 brand consistently ahead of key competitors, McAfee, Symantec and Trend Micro.
Sophos was rated very highly for customer support and return on investment. The quality of its products were illustrated by high ratings for ease of integration, manageability and reliability. All these are areas which enterprises see as paramount when it comes to security.
The findings of the survey also show that Sophos continues to be perceived by the public as a trusted market leader.
